Complaint: Poor Experience with Auto & General Car Warranty ***

Complaint: Poor Experience with Auto & General Car Warranty ***

Hello Peter,

I'm writing to express my disappointment and frustration with my Auto & General car warranty ***. Despite paying for coverage, I've experienced significant issues:

- Misleading information about coverage, with less than 20% of costs covered - Difficult and slow claims process - Excessive documentation requests, contradicting the 24-hour turnaround promise - Quick policy cancellation but slow claims approval

Given my 4+ year car insurance policy with Auto & General, I'm concerned about potential future issues.

Specifically, I'm unhappy with:

- Lack of transparency about coverage and claims - Inefficient claims processing - Poor communication

Considering the poor service, I request a full refund of all premiums paid for this warranty policy.

I hope you will take my complaint seriously and take necessary actions.

Best regards,

Pako