JM
Joseph M

1 reviews | Active since Apr 2022

23 Apr 2022, 18:59

Complained the Service is BAD

I took Tyres policy 2021 as they advertise on social media .. After a year or this year when it time to assist me things changed

I took my vehicle for tyres Quatation ay Twt and it was send to insurence for authority for 2tyres ...before they Replace the Tyres

I went to Twt and Authority was Send by insurence to Twt and it was showing that i must PAY R1500 excesses as it was Strange to me which excess of a tyre is R1000 which I was not Informed when i took The policy 2021 In which world is Excesses of Tyres it so High as I am paying vehicle excess

Help me please

0
Replies (1)
Auto & General
Auto & General's reply23 Apr 2022, 19:20
Official
Hi  Joseph,
 
We acknowledge receipt of your complaint.
 
We have escalated your matter to the relevant team to look into. They will be in contact with you.
 
Kind Regards,
The Auto & General Team