RK
Refilwe K

1 reviews | Active since Apr 2023

19 Apr 2023, 16:50

Complain about claim

I'm very much desapointed with this insurance. I have been serviced by the lady Nomsa Themba, she was very helpful. Thanks for that.

Now I was waiting you guys to pay the bank even now they do not do anything. 😭😭😭💔💔 Since Nomsa called me to update me she promise that they will be paid on Monday the 18 April 2023.. I'm frustrated I need the car. I want you to give me an agreement of loss letter so that I can get a new car. Please help.

0
Replies (2)
Auto & General
Auto & General's reply19 Apr 2023, 16:55
Official
Hi Refilwe,

Sorry to hear that. We'll arrange for our team to contact you regarding this.

Kind Regards,

The Auto & General Team



RK
Refilwe K's update19 Apr 2023, 22:12
Reviewer Update
You always say someone will call me. But no call.