1 reviews | Active since Nov 2018
Complain about auto& general
Hi I would like to complain about auto and general I took insurance with them for my car Nd they offered me a tracker as well and I was paying only 1 instalment then when I cancelled the insurance with they told me the tracker will be cancelled as well so I had to look for a new one then the app for the tracker was not working for 2 months then all of the sudden the tracker company was debiting my account that was after 2 months and I never gave them my banking details so auto and general is not trusted they give Ur details to other people without contacting you and also netsar is also wrong they were suppose to call me and ask if I still want to keep the tracker device in my car with them coz right now according to them I owe them money now and they making my name bad I have my own tracker now I can't be paying for 2 please help
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We have attempted to contact you, without success and a message was left on your voice mail. We will appreciate it if you can contact us back to discuss your concerns.
Kind Regards,
The Auto & General Team.
We have attempted to contact you, without success and a message was left on your voice mail. We will appreciate it if you can contact us back to discuss your concerns.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, we will investigate your concerns and provide you with feedback as soon as possible.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, we will investigate your concerns and provide you with feedback as soon as possible.
Kind Regards,
The Auto & General Team.
We confirm that we are still busy with the investigation and will provide you with feedback on the outcome of our findings as soon as possible.
Kind Regards,
The Auto & General Team.
We confirm that we are still busy with the investigation and will provide you with feedback on the outcome of our findings as soon as possible.
Kind Regards,
The Auto & General Team.
We have investigated your concerns and can unfortunately not
agree with your findings. When the policy was cancelled with us, we
have informed you that you have a 36 month contract with the tracking
company and that you will be billed directly.
As discussed with our Customer Relation Specialist, we will sent you the relevant recording. As agreed, you will revert once you have listened to the recording.
Kind Regards,
The Auto & General Team.
We have investigated your concerns and can unfortunately not
agree with your findings. When the policy was cancelled with us, we
have informed you that you have a 36 month contract with the tracking
company and that you will be billed directly.
As discussed with our Customer Relation Specialist, we will sent you the relevant recording. As agreed, you will revert once you have listened to the recording.
Kind Regards,
The Auto & General Team.