Complain

Good day, honestly. I am not happy with Auto and general company. I took a warranty cover for my car and I was advised is unlimited cover with no access at claim stage and it will cover all the damages without any issues. All I need to do is to pay premiums and claims are approved in 24 hours. Honestly, this was a lie. I made a claim 2 months back and to date the claim is not finalized. Instead they were requesting alot of things and they were gave but still not finalizing the clam as promised. They promised "No access at claim stage and unlimited cover" but after following up back to back since they were not communicating. They want to pay 40% of the total cost and leave me with 60% this is not fair to me is a ****. If they doing this to me how many people are experiencing this. Even to date I am still waiting for feedback and the told me that I will receive a call on Thursday but nothing. I called them on Friday, they promised to get back to me. Since the team leader still make a decision after 2 months of waiting I am still waiting again and again.

Claim assessor: Simangele Hlela Consultants I spoke to for follow up: 1. Lindiwe radebe 2. Lemugang Moroki not sure if the name is correct but I am sure is partial correct.

All I need is my car to be fixed.

Please.