Client Service Non Responsive

Hello<br> <br> I am an Auto & General client. I have a car insured by them.<br> On 8 June 2015 i emailed [Email Removed]<br> <br> The nature of my email was stating that I was going to buy a new vehicle and add it to my existing policy.<br> I enquired to get an estimate on three cars I was interested in purchasing as the premium could influence my decision on the vehicle I purchase.<br> <br> I never heard anything from A&G.<br> A&G are prompt to deduct my premium each month but a simple courteous assistance was not forthcoming.<br> <br> I have now had time to request other insurance companies quotes, something I was not going to do if my insurer had reacted promptly and assisted me.<br> <br> A&G, do you not want my business?<br> <br> Disappointed client