Client fed up with mistreatment by Auto & General

I have a problem with Auto & General, and now have come to a decision were I think I should go public with this issue as I have spoken to them numerous times about this issue but they don't seem to respect their clients or their clients are only useful to them when they deduct money from us and our complaints are never taken seriously 😡😡😡 I have a policy with Auto & General, which I've covered my vehicle with them: Policy no: ***.

According to the contract I have with them is that they deduct from my account on the last day of the month which is the 31st or 30th of each month, but since they think they are giants they come to my account on any given day they feel like, and this doing I really don't know it's an agreement between them and who 😡 because by doing they really affect me with my other accounts and school fees I need to pay for my kids, I find myself being fined by my bank when other institutions don't get their payments in time and it reflects bad for my credit score. I have been in touch with them but this bull**** is still continuing.

So now I really want to find out who must solve this nonsense if I'm failing with the company I've entrusted with handling my vehicle affairs or is it because I'm black that they treat me anyhow, they maybe have the perceptions that black people are fools to just accept any nonsense from these big companies 😡

One thing I know if this is not solved, I will shout and rant in all media platforms until everyone sees and hear my cries and see these big companies for what they really are.

Today is the 27th of April and a debit by them went off again in my account but the initial date it's supposed to go off is the 30th which is on Wednesday and does not fall on a holiday, what nonsense is this really 😡