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cobus N

1 reviews | Active since Aug 2016

31 Aug 2016, 14:45

CLAIMS FOR HOME CONTANTS

<p> i had a break in about a week and half back since then the qualty of service i have received was terrible.</p> <p>i had to claim twice for brake in at my house, i have had a brake in twice in one week but i have to pay for 2 different claims and still i have not received any of the two claims.</p> <p> </p> <p>please be aware that they will not replace what have been ****** as they told me.</p> <p> </p> <p>please note that if they were such a good insurance company why dont they have an invetry list of what we got the right why is to go to the homes take photos and an invertry list should be a must.</p> <p> </p> <p>they wont do that because they want all the reason not to assist you and i think the cosultants will receive a bonus for doinig what they are doing.</p> <p> </p> <p>up and till know this issue has not been resolved and the make you feel like you cleaned out your own home while you 800 KM away.</p>

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Replies (1)
Auto & General
Auto & General's reply02 Sept 2016, 16:15
Official

We acknowledge receipt of your complaint.

We confirm that one of our Claims Managers contacted you with regards to your complaint. Kindly allow us an opportunity to find a solution.

Final feedback will be supp**** to you as soon as possible.

Kind regards,
The Auto and General Team.