Claims department - lying
<p>I have logged a claim on 29 September for my clothing that have been ****** out of my house. The consultant clearly said - NO EXCESS is applicable, and now they are deduction roughly R1700 excess from the claimed amount. If i knew this i would have claimed for replacement value and not second hand value like I did,, cant buy anything now but one pair of shoes and maybe 2 pants from a all my work and casual clothing being ******. This is HIGHLY *********, Don not tell one thing and then change story USELESS will move soon</p>
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists attempted to contact you, without success and there were no room to leave a voice message.
We are investigating your concerns, (referring to the sales agreement) and will provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists attempted to contact you, without success and there were no room to leave a voice message.
We are investigating your concerns, (referring to the sales agreement) and will provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists attempted to contact you, without success and there were no room to leave a voice message.
We are investigating your concerns, (referring to the sales agreement) and will provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists attempted to contact you, without success and there were no room to leave a voice message.
We are investigating your concerns, (referring to the sales agreement) and will provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists attempted to contact you, without success and there were no room to leave a voice message.
We are investigating your concerns, (referring to the sales agreement) and will provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists attempted to contact you, without success and there were no room to leave a voice message.
We are investigating your concerns, (referring to the sales agreement) and will provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
Update:
We confirm that this matter has been resolved, and apologise for any frustration and inconvenience this has caused.
Kind Regards,
The Auto & General Team.
Update:
We confirm that this matter has been resolved, and apologise for any frustration and inconvenience this has caused.
Kind Regards,
The Auto & General Team.
Update:
We confirm that this matter has been resolved, and apologise for any frustration and inconvenience this has caused.
Kind Regards,
The Auto & General Team.
Update:
We confirm that this matter has been resolved, and apologise for any frustration and inconvenience this has caused.
Kind Regards,
The Auto & General Team.
Update:
We confirm that this matter has been resolved, and apologise for any frustration and inconvenience this has caused.
Kind Regards,
The Auto & General Team.
Update:
We confirm that this matter has been resolved, and apologise for any frustration and inconvenience this has caused.
Kind Regards,
The Auto & General Team.