*********** Claims department. I am tired!!

From February until today, Auto and General has failed to pay my claim. I am asked to send documents after documents and until today there is no proper response pertaining my warranty claim. I call them and all they tell me is we will get back to you. I negotiated my quote to fix my car to a very reasonable price and until today nobody back to me. I am tired! Anele and Herbet the claim agents **** to me even.