IK
Itumeleng K
1 reviews | Active since Oct 2015
30 Oct 2015, 21:38
Claim Rejection- Auto&General I Kwenane- CBV813NC
I was travelling from Kimberley to Johannesburg when I experienced challenges with my SUV. About 20 km outside Klerksdorp the car started making a strange noise followed up by problems with changing gears.The noises started getting louder and by the time I reached Klerksdorp the gear lever was unresponsive. <br> I phoned Auto &
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Auto & General's replyOfficial
03 Nov 2015, 13:14Hello Tumi Kwenane,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you whereby a specific time was requested for a call back.
We acknowledge receipt of the matter and have referred same for review.
The outcome will also be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you whereby a specific time was requested for a call back.
We acknowledge receipt of the matter and have referred same for review.
The outcome will also be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Auto & General's reply03 Nov 2015, 13:14
Official
Hello Tumi Kwenane,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you whereby a specific time was requested for a call back.
We acknowledge receipt of the matter and have referred same for review.
The outcome will also be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you whereby a specific time was requested for a call back.
We acknowledge receipt of the matter and have referred same for review.
The outcome will also be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team