BM
Bontle M
1 reviews | Active since Feb 2019
19 Feb 2019, 10:22
CLAIM REJECTED FROM AUTO AND GENERAL BUILDING INSURANCE
Auto and General Insurance has failed me dismally. (I WANT MY WALL TO BE REBUILT) They rejected my claim, my wall fell due to heavy rains and Storm , they have the nerve of telling me that my wall was not properly built whereas they never evaluated before taking my premiums. they tell me that it not part of their process, they only evaluate only when the claim is being submitted. THEY TELL ME THAT MY WALL WAS GONNA FALL ANYWAY, AND IT WAS NOT BECAUSE OF THE STORM..
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Replies (6)
Auto & General's replyOfficial
19 Feb 2019, 10:48We acknowledge your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's reply19 Feb 2019, 10:48
Official
We acknowledge your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
19 Feb 2019, 13:59Update:
We confirm that our Customer Relation Specialist contacted you and you have requested to be contacted back, which we have done without success.
In an attempt to conclude the matter we request that you contact us back at a time more convenient for you.
Kind Regards,
The Auto & General Team.
We confirm that our Customer Relation Specialist contacted you and you have requested to be contacted back, which we have done without success.
In an attempt to conclude the matter we request that you contact us back at a time more convenient for you.
Kind Regards,
The Auto & General Team.
Auto & General's reply19 Feb 2019, 13:59
Official
Update:
We confirm that our Customer Relation Specialist contacted you and you have requested to be contacted back, which we have done without success.
In an attempt to conclude the matter we request that you contact us back at a time more convenient for you.
Kind Regards,
The Auto & General Team.
We confirm that our Customer Relation Specialist contacted you and you have requested to be contacted back, which we have done without success.
In an attempt to conclude the matter we request that you contact us back at a time more convenient for you.
Kind Regards,
The Auto & General Team.
BM
Bontle M's updateReviewer Update
19 Feb 2019, 14:33AUTO and Generally, is a money MAKING SKEEM !!!! day light ROBERRY!!
BM
Bontle M's update19 Feb 2019, 14:33
Reviewer Update
AUTO and Generally, is a money MAKING SKEEM !!!! day light ROBERRY!!
BM
Bontle M's updateReviewer Update
19 Feb 2019, 14:35pay all my premiums back please , and I am cancelling both building and household insurance.
your adverts are misleading,.. and you are in contravention of the FAIS ACT
BM
Bontle M's update19 Feb 2019, 14:35
Reviewer Update
pay all my premiums back please , and I am cancelling both building and household insurance.
your adverts are misleading,.. and you are in contravention of the FAIS ACT
BM
Bontle M's updateReviewer Update
19 Feb 2019, 14:35We shall meet in the Ombud's office
BM
Bontle M's update19 Feb 2019, 14:35
Reviewer Update
We shall meet in the Ombud's office
Auto & General's replyOfficial
19 Feb 2019, 14:47Update,
We respect your decision and apologise for not being able to assist you further.
Kind Regards,
The Auto & General Team.
We respect your decision and apologise for not being able to assist you further.
Kind Regards,
The Auto & General Team.
Auto & General's reply19 Feb 2019, 14:47
Official
Update,
We respect your decision and apologise for not being able to assist you further.
Kind Regards,
The Auto & General Team.
We respect your decision and apologise for not being able to assist you further.
Kind Regards,
The Auto & General Team.