VM
Vusi M

1 reviews | Active since Feb 2018

06 Feb 2018, 13:36

Claim - Rejected

Auto and General have the worst service ever. My car accident claim was rejected without supporting information on why the claim was rejected.

I wouldn't advise people to use it.

0
Replies (3)
Auto & General
Auto & General's reply06 Feb 2018, 13:54
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards,

The Auto & General Team.

Best regards,

Auto & General
Auto & General's reply06 Feb 2018, 14:13
Official

Update:

One of our Customer Relation Specialists contacted you without success and a message was left for you to contact us back.

We would like to assist you with the matter and request the policy number. You are welcome to direct message us the details so that we can investigate the matter and provide you feedback.

Kind Regards,
The Auto & General Team.

Best regards,

Auto & General
Auto & General's reply14 Feb 2018, 10:15
Official

Update:

We have attempted to contact you again, without success and left another message for you to contact us back.

We will appreciate it if you will make contact with our Customer Relation Specialist in order to discuss and resolve the matter.

Kind Regards,
The Auto & General Team.

Best regards,