CJ
Charmaine J

1 reviews | Active since Jan 2016

02 Feb 2016, 14:49

Claim Outstanding

It is now 5 weeks and I'm still waiting for my claim to be finalised. All I get is I will call you back and nobody phones me for an update. Nobiwa promised she will call me back a week ago I'm still waiting. I guess that is the type of service you get from Auto and General and I've been a client for 3 years.

0
Replies (1)
Auto & General
Auto & General's reply04 Feb 2016, 15:24
Official
Hello Charma46,

We acknowledge receipt of your complaint.

The claim that you are referring to a Value added policy, we have requested that you are contacted by the claims department of the value added department.

Please expect a call soon.

Regards,
The Auto & General Team.