Claim on my policy
<p>I was reading through my new policy schedule and i see on the last page under the 'Previous Claims and Losses' heading there is a claim submitted for May 2016 for R27500. I never submitted this claim nor did I receive this money.</p> <p> </p> <p>I e-mailed this query and have not received a response. I find this troubling and upsetting and I would like this resolved. </p>
We acknowledge your complaint.
Kindly allow us the opportunity to look into the matter, feedback will be provided to you shortly.
Kind regards,
The Auto & General Team.
We acknowledge your complaint.
Kindly allow us the opportunity to look into the matter, feedback will be provided to you shortly.
Kind regards,
The Auto & General Team.
thank you for your response. How will you look into the matter without any of my information?
thank you for your response. How will you look into the matter without any of my information?
Update:
We confirm that we have emailed a letter to you that services as confirmation that there is no claim against your policy.
We trust you will find the letter in order and we invite you to contact our Customer Relation Specialist should you require further assistance.
Kind regards,
The Auto & General Team.
Update:
We confirm that we have emailed a letter to you that services as confirmation that there is no claim against your policy.
We trust you will find the letter in order and we invite you to contact our Customer Relation Specialist should you require further assistance.
Kind regards,
The Auto & General Team.