SF
Sinesipho F

1 reviews | Active since Nov 2020

05 Sept 2022, 12:55

Claim for Polo TSI

This insurance is annoying me, the consultants force you to be rude. They are not giving me straight answers. They have been promising to call me back since 22 of August. They think I’m working at call centre I don’t run out of airtime

0
Replies (4)
Auto & General
Auto & General's reply05 Sept 2022, 12:59
Official
Hi  Sinesipho,

We would like to apologise for the service you have received.

We'll arrange for our service team to contact you.

Kind Regards,
The Auto & General Team
SF
Sinesipho F's update06 Sept 2022, 09:32
Reviewer Update
You really think I have time for games. I need my car to be fixed you are authorising R14k instead of R30 000 plus. I get it why you are taking time to email me authorisation. Should I take the matter to ombudsman?? Because now you are full of games
SF
Sinesipho F's update06 Sept 2022, 09:33
Reviewer Update
I told you I have a quotation and please use that quotation. Last time you took my car to one of the panel beaters that doesn’t have resources, instead of fixing my car they ruined the paint
Auto & General
Auto & General's reply06 Sept 2022, 09:36
Official
Hi  Sinesipho,

A manager will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team