MM
Maribe M

1 reviews | Active since Aug 2021

25 Aug 2021, 22:51

Claim denied

I submitted my claim on 21 August 2021 and the assessor called me today stating they are intending to decline my claim because they can't find record of who was I insured with in 2016. I honestly don't remember who was I insured with in 2016.

0
Replies (3)
Auto & General
Auto & General's reply26 Aug 2021, 09:10
Official
 Hi Maribe,

We are disappointed to hear about your service experience.

We will escalate you matter to our team to look into, they will contact you with feedback . Please send us a private message with your ID number. 


Kind Regards,
Auto & General Team 
MM
Maribe M's update27 Aug 2021, 17:27
Reviewer Update
***
MM
Maribe M's update27 Aug 2021, 17:29
Reviewer Update
*** 1 MR ML MAMABOLO

That's my policy numbers.

They are saying I must proof I had uninterrupted service of insurance for 5 years