Claim being ignored. No update.
I made a claim for portable possessions on Monday,21 January 2018.
It is now the 9th working day after the claim was logged and I am still waiting for an outcome.
The consultant promised me to have an answer 3 days ago and I am still waiting patiently. Not a single phone call or an email.
How long is this process meant to take!?!!?
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Replies (2)
Auto & General's replyOfficial
31 Jan 2019, 13:23We acknowledge your feedback.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's reply31 Jan 2019, 13:23
Official
We acknowledge your feedback.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
31 Jan 2019, 15:57Update:
We have attempted to contact you, without success and a detailed message was left on your voice mail.
We do need to discuss the outcome of the claim with you and you will therefore be contacted by the relevant team to conclude the matter.
Kind Regards,
The Auto & General Team.
We have attempted to contact you, without success and a detailed message was left on your voice mail.
We do need to discuss the outcome of the claim with you and you will therefore be contacted by the relevant team to conclude the matter.
Kind Regards,
The Auto & General Team.
Auto & General's reply31 Jan 2019, 15:57
Official
Update:
We have attempted to contact you, without success and a detailed message was left on your voice mail.
We do need to discuss the outcome of the claim with you and you will therefore be contacted by the relevant team to conclude the matter.
Kind Regards,
The Auto & General Team.
We have attempted to contact you, without success and a detailed message was left on your voice mail.
We do need to discuss the outcome of the claim with you and you will therefore be contacted by the relevant team to conclude the matter.
Kind Regards,
The Auto & General Team.