CA
Carmen A
1 reviews | Active since Jan 2023
25 Jan 2023, 14:45
Claim
This is pathetic service! I constantly have to be inconvenienced and sent from pillar to post when dealing with Auto & General. I follow claims process and still need to pay to supply the claims department what they require to fix my car. This is not what I have been told when buying the policy and I pay every month.
Helpful (0)
Replies (3)0
Replies (3)
Auto & General's replyOfficial
25 Jan 2023, 15:02Hi Carmen,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply25 Jan 2023, 15:02
Official
Hi Carmen,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
CA
Carmen A's updateReviewer Update
25 Jan 2023, 15:17so that you can tel me you only cover R3000 on a claim but I pay every month my premium. you'll such a waste of time
CA
Carmen A's update25 Jan 2023, 15:17
Reviewer Update
so that you can tel me you only cover R3000 on a claim but I pay every month my premium. you'll such a waste of time
CA
Carmen A's updateReviewer Update
26 Jan 2023, 13:24The response I got it totally disgrace. firstly I dnt hve an insurance with budget but I have to email them to complain, secondly my instalment is suppose to go of on the 27th not on the 26th. You guys are just inconveniencing me all the way😡😡.. I have to pay out of my own pocket tomorrow when collecting my vehicle but I have an insurance that is so forward and take money from my account before their due date. Sies you mke me sick ...Can you just call me to cancel my policy that I have with you as well as my service plan!!
CA
Carmen A's update26 Jan 2023, 13:24
Reviewer Update
The response I got it totally disgrace. firstly I dnt hve an insurance with budget but I have to email them to complain, secondly my instalment is suppose to go of on the 27th not on the 26th. You guys are just inconveniencing me all the way😡😡.. I have to pay out of my own pocket tomorrow when collecting my vehicle but I have an insurance that is so forward and take money from my account before their due date. Sies you mke me sick ...Can you just call me to cancel my policy that I have with you as well as my service plan!!