Claim

I am DISAPPOINTED with Auto & General. I had an accident on the 07the of August, the following day I went to fetch a rental car that was valid for 30 days. I phoned them to let them know that I had to return the rental car back, they said I was supposed to wait for them to have my car in for panel beating before I took the rental car and that was not mentioned before to me. they arranged for an extension until the 22. All I was getting from Renew-it was that the car will be ready in 3 days, 3 days went to a week, a week to a month. Now it's been 3 months. I was asking Auto & General to give me a car because the repair is taking forever. they are sticking to an excuse that they have given me an extension before, now they cant. When I was taking the contract I asked for 3 months. They said they only do 30 days, no need for 3 months. shall there be any delays on car repairs who ever will be responsible for the delays shall provide me with transport which you are refusing now. I can say openly now that I am DISAPONTED WITH YOU, YOU'RE A **** INSURANCE THAT DOESNT STICK TO YOUR ****ING WORK.

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