DG
Doreen G
1 reviews | Active since Nov 2019
28 Nov 2019, 12:49
Claim
I was suppose to receive feedback a week ago already and I am still waiting.
Please make a payment to my account in order for me to replace my alarm ect myself.
I will refer this to the Ombudsman if I do not have feedback by COB Today!
I will NOT wait another week for you to sort this issue out.
Also, Please send me ALL my policy documents linked to my ID number soonest.
I await you urgent feedback.
Regards
OBO Hugo
Helpful (0)
Replies (2)0
Replies (2)
Auto & General's replyOfficial
28 Nov 2019, 12:55Hi Doreen,
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into, and they will contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into, and they will contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply28 Nov 2019, 12:55
Official
Hi Doreen,
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into, and they will contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into, and they will contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's replyOfficial
09 Dec 2019, 12:10Hi Doreen,
We are pleased to confirm that the repairs were completed and that the policy holder is satisfied with the outcome of this matter.
Kind Regards,
The Auto & General Team.
We are pleased to confirm that the repairs were completed and that the policy holder is satisfied with the outcome of this matter.
Kind Regards,
The Auto & General Team.
Auto & General's reply09 Dec 2019, 12:10
Official
Hi Doreen,
We are pleased to confirm that the repairs were completed and that the policy holder is satisfied with the outcome of this matter.
Kind Regards,
The Auto & General Team.
We are pleased to confirm that the repairs were completed and that the policy holder is satisfied with the outcome of this matter.
Kind Regards,
The Auto & General Team.