TD
Theo D
1 reviews | Active since Feb 2018
19 Feb 2018, 16:02
Claim
I was using the company in 2005 and all was well. Up to the point I had to claim for a truck hitting my car. They pulled out everything to which resulted in me having to pay for the repair my self. They finally said that for the past 1 year and half, I had been paying the incorrect amount. No contact person as they would pass me around all the time.
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Replies (2)
Auto & General's replyOfficial
19 Feb 2018, 18:54We acknowledge receipt of your complaint.
We will be in contact with you during office hours.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply19 Feb 2018, 18:54
Official
We acknowledge receipt of your complaint.
We will be in contact with you during office hours.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
20 Feb 2018, 09:28Update:
We confirm that our Customer Relation Specialists has been in contact with you. We respect your opinion and confirm because due to a lack policy confirmation/claim information we cannot address the matter further and is therefore closing the matter.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply20 Feb 2018, 09:28
Official
Update:
We confirm that our Customer Relation Specialists has been in contact with you. We respect your opinion and confirm because due to a lack policy confirmation/claim information we cannot address the matter further and is therefore closing the matter.
Kind Regards,
The Auto & General Team.
Best regards,