NM
Nkitseng M

1 reviews | Active since Feb 2018

22 Feb 2018, 10:27

CHEATING COMPANY

It's a huge nightmare dealing with this insurance company.I claimed on the 10th January 2017 and the claim dragged on & on until I was told on the 16 February that my claim was rejected.Now the towing company that was sent by this insurance towed my car by lifting the from wheels to the panelbeaters. This damaged my back wheel suspension as diagnosed by the panelbeaters and this company has since promised to come back to me until today. Everytime I call they promise to investigate.Please stay as far away as possible from this company

0
Replies (3)
Auto & General
Auto & General's reply22 Feb 2018, 10:28
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,

The Auto & General Team.

Auto & General
Auto & General's reply22 Feb 2018, 10:36
Official

Update:

As discussed with our Customer Relation Specialists, we confirm that we will review the matter and provide you with feedback soonest.

Kind Regards,

The Auto & General Team.

Auto & General
Auto & General's reply27 Feb 2018, 14:23
Official

Update:

The outcome of the claim was discussed with you. We confirm that his matter has now been concluded.

Kind Regards,
The Auto & General Team.