1 reviews | Active since Jul 2014
Charlatans
This company has just increased my premium by 25% without any justification whatsoever. I haven’t had any claims in 5 years. The car is in a 24 hour security complex plus in a lockup garage. Sometime during the day it is parked in a secure complex at a retirement home where my wife works. We only do about 4000 km a year in this vehicle. I phoned and asked them how they could justify a 25% increase in the current economic state of the country, the pandemic, substantial more that the CPI index in this country and the fact that we have had zero claims. The answer was “I can’t justify this…”. Charlatans who rip their customers off by enticing you to join them with a low premium knowing that they will recuperate any initial discount with huge percentage increase per annum
We would like to apologise for any inconvenience we may have caused.
We have escalated your matter and our team will contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for any inconvenience we may have caused.
We have escalated your matter and our team will contact you with feedback.
Kind Regards,
The Auto & General Team
