Car insurance
<p>Horrible service once again from Auto and General, i dont know why i havent cancelled them yet. Had an accident Friday past and i am still waiting for feedback from them???? Emailed the lady that is suppose to help me she's still replying. To think you pay so much for insurance and when you need them they not there. </p> <p>All i wanted to know is did they contact the person that drove into me and what happens from no onwards. thats all !!!!! but still no one answers</p>
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss the matter.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss the matter.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists contacted you and left a detailed message on your voice mail.
It is our understanding that you will claim against the third party/insurance company and not against your own policy. Please feel free to contact us should you need guidance/assistance with the way going forward.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists contacted you and left a detailed message on your voice mail.
It is our understanding that you will claim against the third party/insurance company and not against your own policy. Please feel free to contact us should you need guidance/assistance with the way going forward.
Kind Regards,
The Auto & General Team.
Yes someone eventually contacted me after posting it on hello Peter . Unfortunately I will have to claim from the other party myself and here I was thinking my insurance that I pay would do it for me . What is the use of having an insurance ???
Really bad service and when this is all over I'm changing insurances, a total ******* and I hope no one else gets ********** like this.
Yes someone eventually contacted me after posting it on hello Peter . Unfortunately I will have to claim from the other party myself and here I was thinking my insurance that I pay would do it for me . What is the use of having an insurance ???
Really bad service and when this is all over I'm changing insurances, a total ******* and I hope no one else gets ********** like this.
Could someone please reply wrt to the third party claim, why if i pay inusrance am i the one doing all the following up????? i have been email for weeks now and no one not even the telesure agent that was given to me replies, what is the use of that????is my inusrance going to discuss the claim with the party that rode into me yes or no- that's all i want to know
Could someone please reply wrt to the third party claim, why if i pay inusrance am i the one doing all the following up????? i have been email for weeks now and no one not even the telesure agent that was given to me replies, what is the use of that????is my inusrance going to discuss the claim with the party that rode into me yes or no- that's all i want to know
We acknowledge your comments.
We have requested from our legal team to make contact with you to discuss the recovery process, please expect a call from them.
Kind Regards,
The Auto & General Team.
We acknowledge your comments.
We have requested from our legal team to make contact with you to discuss the recovery process, please expect a call from them.
Kind Regards,
The Auto & General Team.
Update:
We have attempted to contact you without success. We will liaise with you via electronic communication.
Kind Regards,
The Auto & General Team.
Update:
We have attempted to contact you without success. We will liaise with you via electronic communication.
Kind Regards,
The Auto & General Team.