Car hire extension

I hope this email finds you well.

Kindly assist EUROPCAR with the information regarding extension of the car.

The vehicle has been with renew it Greenstone from the 16th of March , only yesterday at 16:00PM they sent me SMS state that the vehicle only been moved now into the into panel beating dept. This is the step 1 of 5 repair steps , which means I am going to be without the vehicle for a month or so.

My question is how am I going to travel to work for me to make sure that my premium is up to date, because I won’t have money to pay for daily hire car like I have been doing from the 25th March 2023 since you didn’t extend for the car hire and no one informed me about the unlimited car hire on my cover . @ Nosipho Kindly email Auto & General my invoices since Antonate the lady I spoke to on Tuesday requested them and yesterday I spoke to lady by the name of Thembi but I could not get of her today.

Last but not least I am forwarding this email to HELLOPETER and social medias to share my experience with Auto & General, because maybe I am the one who is at fault in this whole TRAUMA of my life !

This is the email that I have sent today.