1 reviews | Active since Nov 2017
car hail storm damage
My daughters car was damaged as a result of a hail storm on the 9th of October.The claim was submitted and registered but without any follow up from the insurance,,,we keep on calling them and no fruitful feedback received,,this has been going on for sometime now.We are very unhappy and regret being associated with auto and general..this is one of the ways will register our dissatisfaction with them,we will also utilise the other social media facilities to register our unhappiness and appalling client service.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will be in contact with you to discuss your/policy holder concerns shortly.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialist will be in contact with you to discuss your/policy holder concerns shortly.
Kind Regards,
The Auto & General Team.
Update:
As discussed with our Customer Relation Specialist, we confirm that the matter is being dealt with by our Internal Dispute Resolution Team.
The final outcome will be discussed with you by our Internal Dispute Resolution department.
Kind Regards,
The Auto & General Team.
Update:
As discussed with our Customer Relation Specialist, we confirm that the matter is being dealt with by our Internal Dispute Resolution Team.
The final outcome will be discussed with you by our Internal Dispute Resolution department.
Kind Regards,
The Auto & General Team.