car claim issues
<p>I am so unhappy with the service i want to cancell my policy. Auto and general ahve poor customer service. they took my car to a proline pannel beater who damaged my car. ive called auto and general on two occasions and i was told that the matter would be handled but i am still waiting for assitance from them. I am tired of calling into the call centre and being placed on hold will the phone is droped. I have had it. Auto and general is very quick to inform you about premium increases etc but when it comes to then proving you with assistance when you need it they drag thier fedet in helping you in times of need.</p>
We acknowledge receipt of your complaint.
We confirm that one of our Customer Relation Specialists contacted you and discussed your complaint in detail with you. We will appreciate it if you will allow us the opportunity to investigate your concerns in order to find a solution to the matter.
As agreed, feedback will be provided to you before close of business today.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We confirm that one of our Customer Relation Specialists contacted you and discussed your complaint in detail with you. We will appreciate it if you will allow us the opportunity to investigate your concerns in order to find a solution to the matter.
As agreed, feedback will be provided to you before close of business today.
Regards,
The Auto & General Team.
Update:
We confirm that this matter been resolved. We invite you to contact our Customer Relation Specialist should you require further assistance herein.
Regards,
The Auto & General Team.
Update:
We confirm that this matter been resolved. We invite you to contact our Customer Relation Specialist should you require further assistance herein.
Regards,
The Auto & General Team.