Cancelled VAP Debits
I have cancelled my insurance with A&G since September 2025. I am still being billed R212 for value added products monthly since then after requesting it to be stopped verbally more than once. I would like to be refunded all premiums from September 2025 to date. Thank you in advance.
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Auto & General's replyOfficial
15 Apr 2026, 09:40Hi Johann,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The Auto and General Team
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The Auto and General Team
Best regards,
Auto & General's reply15 Apr 2026, 09:40
Official
Hi Johann,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The Auto and General Team
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The Auto and General Team
Best regards,
's updateReviewer Update
15 Apr 2026, 10:26Thank you. I will change my review upon satisfactory finalisation of my query.
's update15 Apr 2026, 10:26
Reviewer Update
Thank you. I will change my review upon satisfactory finalisation of my query.