1 reviews | Active since May 2012
Cancellation of contract not done when I sent email confirmation
<p>Hi, I have sent an email of cancellation of my policy. Nobody from A&G rep**** on email, until yesterday and state they couldn't get hold of me on the phone. A&G is only prepared to cancell today and not on 23rd as per the email, apparantly they cannot back date the system.</p> <p> </p> <p>I need:</p> <p> </p> <p>1) The cancellation effective 23 Jan 2017,</p> <p>2) Refund pro rata.</p> <p> </p> <p>Regards</p>
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you without any success. We will investigate your concerns and provide you with feedback herein.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you without any success. We will investigate your concerns and provide you with feedback herein.
Kind Regards,
The Auto & General Team.
Thanks, eventually someone that think further than the system, thanks A&G.
Thanks, eventually someone that think further than the system, thanks A&G.
You are welcome Nico, thank you for the positive feedback.
We are pleased that this matter has been resolved to your satisfaction.
Kind Regards,
The Auto & General Team.
You are welcome Nico, thank you for the positive feedback.
We are pleased that this matter has been resolved to your satisfaction.
Kind Regards,
The Auto & General Team.