cB
cindy B
1 reviews | Active since Jul 2012
03 Mar 2015, 09:14
Cancellation of contract
My fianc?, Jacques Smit, cancelled his insurance contract in February, sent the cancellation email to Auto and Generals cancellation email address and everything! YET, AT THE END OF FEB...WE GOT BILLED!!!! Havent heard a word from Auto and general since and they bill us!!!! <br> No wonder we are cancelling!<br> TERRIBLE SERVICE!!!<br> HORRIBLE!!!<br> If you continue this kind of service you will surely lose all your customers!!!!!<br> CORRECT THIS IMMEDIATLY!
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Auto & General's replyOfficial
03 Mar 2015, 13:20Hello CindyBotha1989,
Thank you for bringing this to our attention.
We have attempted to contact you but could not reach you, an e mail was forwarded to you in this regard.
We can further confirm that the policy was cancelled earlier today, kindly respond to our e mail in order for us to assist you further.
Regards,
The Auto & General Team
Thank you for bringing this to our attention.
We have attempted to contact you but could not reach you, an e mail was forwarded to you in this regard.
We can further confirm that the policy was cancelled earlier today, kindly respond to our e mail in order for us to assist you further.
Regards,
The Auto & General Team
Auto & General's reply03 Mar 2015, 13:20
Official
Hello CindyBotha1989,
Thank you for bringing this to our attention.
We have attempted to contact you but could not reach you, an e mail was forwarded to you in this regard.
We can further confirm that the policy was cancelled earlier today, kindly respond to our e mail in order for us to assist you further.
Regards,
The Auto & General Team
Thank you for bringing this to our attention.
We have attempted to contact you but could not reach you, an e mail was forwarded to you in this regard.
We can further confirm that the policy was cancelled earlier today, kindly respond to our e mail in order for us to assist you further.
Regards,
The Auto & General Team