Cancellation

Good day, I ma having a touch time with Auto and General. I have been insured for the past 5 years. With comprehensive as well as scratch and dents. I called them March and asked for 2 month break without paying, the guy I found said no, I can only have a one month break (March). But I need to call them in Apirl to resume the cover. I then received the notification that I was covered, April they debited my account without me calling that they can resume and come beginning if april I receive the contract of instament increase ny R600,00. I called them yesterday saying I need to cancel for good. I want nothing to do with them. The guy I found (Didimalo) said I can't cancel like that on the 15th May they are going to debit once more bla bla. Later he cancelled and I received the cancellation letter of the comprehensive. I then was out through to the scratch d dent department and Found (PInkiy), tried to cancel, and the phone hanged up I have been trying since I asked to be put through the cancellation dept, and they and I listened to that, music and no one pick up the phone on the other end. I asked for the email dress so that I could cancel no luck

Can I be allowed to cancel this without hustle?