Cancelation !!

I recently bought a vehicle and needed to insure the vehicle before I could take delivery . made contact with Auto and General , They could not list the finance house on the policy as it is not a bank . I then phoned back the same day to cancel they were so persistent for me not to cancel . The following day they deducted the prorata amount , I phoned back and asked them to cancel the policy

I received my cancelation document on the 27th they debuted the full installment.

I then phoned back they loaded a refund on the system i phoned in almost everyday of last month and the firs person told me 5 working days second person told me 5 tot 7 working days.

This morning I phoned in again as I still did not receive my refund ,My Hard earned cash even after canceling!!

Despite the fact that I also told me I can not receive phone calls as I have no cell reception in the building I can only communicate via email when I am insite the building