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patrick S
1 reviews | Active since May 2012
22 May 2022, 01:06
CANCEL
So I've told them to cancel my policy. The ****** nerve. No response. Any further debits off my account must be credited. I've never had to deal with such incompetence. Even senior managers don't care. My point is simple. No care for its clients. Useless bunch of ******s and I thought the ANC gov is bad. You ain't had to deal with AG
Helpful (0)
Replies (7)0
Replies (7)
Auto & General's replyOfficial
22 May 2022, 10:24 Hi Patrick,
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team.
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team.
Auto & General's reply22 May 2022, 10:24
Official
Hi Patrick,
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team.
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Auto & General Team.
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patrick S's updateReviewer Update
23 May 2022, 13:22I've still had no response from my email
Truly pathetic lack of feedback
Truly pathetic lack of feedback
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patrick S's update23 May 2022, 13:22
Reviewer Update
I've still had no response from my email
Truly pathetic lack of feedback
Truly pathetic lack of feedback
Auto & General's replyOfficial
23 May 2022, 14:58Hi Patrick,
A request has been sent to the relevant team to make contact with you.
They will do so before end of business today.
Kind Regards,
The Auto & General Team
A request has been sent to the relevant team to make contact with you.
They will do so before end of business today.
Kind Regards,
The Auto & General Team
Auto & General's reply23 May 2022, 14:58
Official
Hi Patrick,
A request has been sent to the relevant team to make contact with you.
They will do so before end of business today.
Kind Regards,
The Auto & General Team
A request has been sent to the relevant team to make contact with you.
They will do so before end of business today.
Kind Regards,
The Auto & General Team
pS
patrick S's updateReviewer Update
23 May 2022, 19:36It goes to show the sheer pathetic service your company stands for. It's 19h30 and no one has called me. NO management intervention, no concern, no effort. I'm sending my request to the press. This is diabolical to say the least
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patrick S's update23 May 2022, 19:36
Reviewer Update
It goes to show the sheer pathetic service your company stands for. It's 19h30 and no one has called me. NO management intervention, no concern, no effort. I'm sending my request to the press. This is diabolical to say the least
Auto & General's replyOfficial
24 May 2022, 10:06Hi Patrick,
Our team will call you shortly.
Kind Regards,
The Auto & General Team
Our team will call you shortly.
Kind Regards,
The Auto & General Team
Auto & General's reply24 May 2022, 10:06
Official
Hi Patrick,
Our team will call you shortly.
Kind Regards,
The Auto & General Team
Our team will call you shortly.
Kind Regards,
The Auto & General Team
pS
patrick S's updateReviewer Update
24 May 2022, 17:04It's taken this bunch of useless imbeciles a month and 1 week to resolve a claim I lodged in April 12th. What a disastrous situation I put myself thru to use auto and general. Worst service ever and the lack of professionalism and service from staff leaves with the a thought of, I hope your company never succeeds
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patrick S's update24 May 2022, 17:04
Reviewer Update
It's taken this bunch of useless imbeciles a month and 1 week to resolve a claim I lodged in April 12th. What a disastrous situation I put myself thru to use auto and general. Worst service ever and the lack of professionalism and service from staff leaves with the a thought of, I hope your company never succeeds
Auto & General's replyOfficial
25 May 2022, 08:40Hi Patrick,
We are sorry you feel that way.
However, we note that your policy has been cancelled as per your request.
Kind Regards,
The Auto & General Team
We are sorry you feel that way.
However, we note that your policy has been cancelled as per your request.
Kind Regards,
The Auto & General Team
Auto & General's reply25 May 2022, 08:40
Official
Hi Patrick,
We are sorry you feel that way.
However, we note that your policy has been cancelled as per your request.
Kind Regards,
The Auto & General Team
We are sorry you feel that way.
However, we note that your policy has been cancelled as per your request.
Kind Regards,
The Auto & General Team