JP
Jashwin P

1 reviews | Active since Feb 2012

28 Nov 2018, 17:12

Call centre pathetic

Cannot get through to call centre to log a claim. Call centre either cuts call or if it is late afternoon they do not answer. If they answer they don't speak. Quite frustrating that one can't get through to log a call for over a week and there is no email contact.

0
Replies (1)
Auto & General
Auto & General's reply28 Nov 2018, 17:32
Official
We acknowledge receipt of your complaint. 

We apologize for your frustration and we will investigate the calls that you are referring to. 
We will also arrange that you are contacted by our claims team to register a claim. 
Kind Regards 
The Auto & General Team