Burst Geyser

Initially I was a bit angry, as I phoned them several times and kept being referred because I wanted to use my own plumber. Eventually, the lady who helped (Melisha G) was patient with me and explained on the phone that I could use my own plumber. A&G needed a full damage and photo of the problem, plus a quote. Then I was sent the claim number and email by sms within 24 hours. It was just before the long weekend.