Bureaucracy heaven

<p>I telephonically signed up for driva cover. I processed a claim. I never had to scan and forward my details. Now after moving I want to update my residential address. I sent in a copy of my rental agreement as the original is with the agent. They now require me to get the original from the agent, copy it, certify it, scan it, and mail it. This is ridiculous. This proof of residence has been sufficient to open a bank account amongst other things. Perhaps seeing if outsurance is cheaper and moving there would be less admin</p>