Building Insurance

Item: Auto & General
Rating: 1
Author: Desiree S

I submitted a claim last year 19/2/2020 for my toilet It was fixed however the same replaced toilets system is faulty again (water level) I emailed their CEO and my complain is falling on deaf ears my suspicion is they want me to relog the claim which their system does not allow me to do Them wanting me to pay access again for something that didn’t even last 12 mnds

Helpful (0)

Replies (2)

Auto & General's replyOfficial

03 Feb 2021, 13:12

Hi Desiree,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team

Auto & General's reply03 Feb 2021, 13:12

Official

Hi Desiree,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team

Auto & General's replyOfficial

08 Jul 2021, 17:27

Hi Desiree,

We can confirm that our team have made contact with you regarding your matter and your concerns have been addressed.

Kind Regards,
The Auto & General Team

Auto & General's reply08 Jul 2021, 17:27

Official

Hi Desiree,

We can confirm that our team have made contact with you regarding your matter and your concerns have been addressed.

Kind Regards,
The Auto & General Team