CG
Collette G
1 reviews | Active since Jan 2023
13 May 2026, 13:23
Boycot Auto & General for spam calls
Boycot Auto & General for spam calls. I received a call from a 031 number at 1.17pm today. I told the lady i was not interested, not only did she not listen she also told me that I should not be annoyed. She would not accept my request to remove my name and number
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Replies (2)
Auto & General's replyOfficial
13 May 2026, 13:27Good day Collette,
Thank you for bringing this matter to our attention.
We sincerely apologise for the experience you had during the call and for any inconvenience or frustration caused. This is certainly not the level of service we aim to provide.
Please be assured that your request has been actioned, and your name and contact number have been removed from our contact list. You will not receive any further marketing calls from us.
We appreciate you highlighting this issue, as it helps us improve our processes and service standards.
Kind regards,
The Auto & General team
Thank you for bringing this matter to our attention.
We sincerely apologise for the experience you had during the call and for any inconvenience or frustration caused. This is certainly not the level of service we aim to provide.
Please be assured that your request has been actioned, and your name and contact number have been removed from our contact list. You will not receive any further marketing calls from us.
We appreciate you highlighting this issue, as it helps us improve our processes and service standards.
Kind regards,
The Auto & General team
Auto & General's reply13 May 2026, 13:27
Official
Good day Collette,
Thank you for bringing this matter to our attention.
We sincerely apologise for the experience you had during the call and for any inconvenience or frustration caused. This is certainly not the level of service we aim to provide.
Please be assured that your request has been actioned, and your name and contact number have been removed from our contact list. You will not receive any further marketing calls from us.
We appreciate you highlighting this issue, as it helps us improve our processes and service standards.
Kind regards,
The Auto & General team
Thank you for bringing this matter to our attention.
We sincerely apologise for the experience you had during the call and for any inconvenience or frustration caused. This is certainly not the level of service we aim to provide.
Please be assured that your request has been actioned, and your name and contact number have been removed from our contact list. You will not receive any further marketing calls from us.
We appreciate you highlighting this issue, as it helps us improve our processes and service standards.
Kind regards,
The Auto & General team
CG
Collette G's updateReviewer Update
13 May 2026, 14:25The above response is clearly a response from a computer or somebody that did not read the complaint.
What has the level of service have to do with Auto & General employing people to make Spam calls and furthermore allow their consultants to annoy & argue with people, who are clearly not interested. Auto & General you should be ashamed of your company standards. Is the company in trouble ? Is that the reason you are resorting to Spam calls....
What has the level of service have to do with Auto & General employing people to make Spam calls and furthermore allow their consultants to annoy & argue with people, who are clearly not interested. Auto & General you should be ashamed of your company standards. Is the company in trouble ? Is that the reason you are resorting to Spam calls....
CG
Collette G's update13 May 2026, 14:25
Reviewer Update
The above response is clearly a response from a computer or somebody that did not read the complaint.
What has the level of service have to do with Auto & General employing people to make Spam calls and furthermore allow their consultants to annoy & argue with people, who are clearly not interested. Auto & General you should be ashamed of your company standards. Is the company in trouble ? Is that the reason you are resorting to Spam calls....
What has the level of service have to do with Auto & General employing people to make Spam calls and furthermore allow their consultants to annoy & argue with people, who are clearly not interested. Auto & General you should be ashamed of your company standards. Is the company in trouble ? Is that the reason you are resorting to Spam calls....