WC
Willem C
1 reviews | Active since Jul 2018
13 Nov 2024, 21:55
Blatend ****s don't believe then
I recently moved (5 November)my insurance but unfortunately my debit order already went through I was then told that my refund will be in my account in 5 to 7 working days for the money to show in my account. After 6 working days and no refund I followed up and was told my money will be in my account by the 18th of November. How can you tell someone 5 - 7 working days and it ens up being 14 -16 WORKING DAYS what a blatend Lie.Makes you wonder what else accept just changing your access as they please they are keeping fro. You
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Replies (2)
Auto & General's replyOfficial
13 Nov 2024, 21:57Hi Willem
We acknowledge the receipt of your complaint.
Please be advised that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Auto & General Team
We acknowledge the receipt of your complaint.
Please be advised that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Auto & General Team
Auto & General's reply13 Nov 2024, 21:57
Official
Hi Willem
We acknowledge the receipt of your complaint.
Please be advised that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Auto & General Team
We acknowledge the receipt of your complaint.
Please be advised that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Auto & General Team
Auto & General's replyOfficial
13 Nov 2024, 21:59Good day Mr. W Coetzee.
We are disappointed to hear about your service experience. We will arrange for the team to be in contact with you.
Kind regards,
The Auto & General team
We are disappointed to hear about your service experience. We will arrange for the team to be in contact with you.
Kind regards,
The Auto & General team
Auto & General's reply13 Nov 2024, 21:59
Official
Good day Mr. W Coetzee.
We are disappointed to hear about your service experience. We will arrange for the team to be in contact with you.
Kind regards,
The Auto & General team
We are disappointed to hear about your service experience. We will arrange for the team to be in contact with you.
Kind regards,
The Auto & General team