Blatant Avoidance

After my post on the 19th January, I received a completely unsatisfactory phone call regarding my claim. I have absolute proof that their client, who caused the accident I am claiming for, ****. I was also only informed that their client had disputed the claim from the outset, ( AFTER my Hello Peter posting ) , and not before then. Why don't they want to have more information regarding my claim, and their client? I continue to get their automated \received your email \" response, which is NOT acceptable, and it is now over 2 months since the accident on the 28th November 2015. They seem to respond on this forum in a very polite manner, but it is generic and completely transparent, all the while achieving nothing! "