1 reviews | Active since Oct 2016
Biggest **** of All time
I am going back to Naked, their claim process is quick and easy. I submitted my claim last week and I am being told that I will only get an update next week Tuesday, mind you, I have no way of accessing all my documents. She’s asking me about iPads I claimed for years back and can’t even get here facts straight; there’s a huge difference between the original iPad mini, iPad mini with retina and an iPad 8. How can I claim for the same iPad three times, she has access to all the information and she’s still asking stupid questions. Dealing with uneducated people shall forever remain a problem… I paid my premiums diligently for years, and the only big claim I have ever made was for a burst geyser; Telesure group is ****, insure your stuff elsewhere.
Sorry to hear that our service didn't meet your expectations.
We appreciate your feedback and will escalate your complaint to the relevant team to assist.
Kind regards,
The Auto & General team
Sorry to hear that our service didn't meet your expectations.
We appreciate your feedback and will escalate your complaint to the relevant team to assist.
Kind regards,
The Auto & General team
iStore specialises in Apple products, how exactly does it take them five days to confirm the two maps?
My geyser burst earlier this year, and you also gave me the run around; not to mention the submediocre installers that you appointed, they had to come in thrice to sort out their mess.
Secondly when my old iPad mini broke, you supplier was also ****, the digitiser broke within a month and they stole my battery an gave me depleted one, I was compelled to buy a new iPad.
Never had such ******* with Naked and Momentum when I was claiming; it comes to show that it’s true what they say, “Goedkoop is duurkop.”
I would rather go back to paying higher premiums with Naked, then continue to experience such mediocrity.
iStore specialises in Apple products, how exactly does it take them five days to confirm the two maps?
My geyser burst earlier this year, and you also gave me the run around; not to mention the submediocre installers that you appointed, they had to come in thrice to sort out their mess.
Secondly when my old iPad mini broke, you supplier was also ****, the digitiser broke within a month and they stole my battery an gave me depleted one, I was compelled to buy a new iPad.
Never had such ******* with Naked and Momentum when I was claiming; it comes to show that it’s true what they say, “Goedkoop is duurkop.”
I would rather go back to paying higher premiums with Naked, then continue to experience such mediocrity.
We are sorry for the frustration caused during your claims experience and have escalated your complaint to our claims team to assist you as soon as possible.
Kind regards,
The Auto & General team
We are sorry for the frustration caused during your claims experience and have escalated your complaint to our claims team to assist you as soon as possible.
Kind regards,
The Auto & General team