Biggest Con Artists

Biggest **** company there is.. People please never do insurance or business with Auto n General.. 40 days now im waiting for my claim to pay out to fix my vehicle from there client that caused an accident.. they have *********** staff working there everytime u follow up there is a different excuses.. then if you dont call for a follow up they will tell you that they waiting for this document and that that's when u make a follow up.. they won't call you requesting documents guess what if you dont call that's your bad luck.. pathetic indeed.. Auto n Gen moto should be "we will not pay your claim" even if you call and they need documents they never respond to acknowledge receipt of your documents when u call they will say we will respond to your email bt received the documents.. then u call again they say documents short.. ***.. one minute u confirm the documents and then u get told documents short.. even lady Mbali said she will never reply to emails that's nice way of representing Auto n gen.. this insurance will do anything in thete power not to pay your claim.. and everytime you call to follow up more than 30 days the assessors is finalizing the claim. When you call again your file is at the final stage fr approval why go through all this hazzle just to get told that claim is declined the reason why its declined is like a comic phrase I never heard an absurd excuse they gave me why they declined.. come on from day one you had all info now 40 days later u declined the claim whilst your customer acknowledged that he was at fault.. and he takes responsibility for accident.. BTW why asking my bank statements and proof of banking details so that payment can be done.. now its declined why ****m8ng people and inconvenience people for documents when u are aware that u going to decl8ne the claim all bs bag over the eyes nonsense making people believe thy hv a claim.. i need answers STAY AWAY FROM AUTO N GEN PEOPLE