PZ
Pam Z

1 reviews | Active since Nov 2012

23 Jan 2020, 07:43

Beyond Excellent Service by Kelebogile Mafuma

Beyond Excellent service by Kelebogile Mafuma On Tuesday I called in to request a review on my policy, wow what an excellent service I got! I just wanted my premiums reviewed and be done with it, but, I ended up with Kelebogile who is passionate about what she does, explaining the basic excesses, and all that, to me this was like a Lamborghini service, i don't know what goes on when a Lamborghini get serviced but to me the service she gave me felt like it. Kelebogile, you're a STAR, professional, knowledgeable and passionate about your job Keep up the good work. You're the best A&G. I was thinking of changing to another insurer, but my experience with you made me think I might continue to experience similar service in the future! Thank you!

0
Replies (1)
Auto & General
Auto & General's reply23 Jan 2020, 09:27
Official
Awesome Pam,

Thank you for this compliment, and for sharing your experience with us on this forum. 
We shall take great pleasure in sharing your feedback with Kelebogile and the rest of her team, we are sure they will appreciate it. 
Enjoy your day. 

Kind Regards, 
The Auto & General Team