CB
Chaleen B

1 reviews | Active since Dec 2014

05 Jun 2023, 12:08

Best Service from Mbavhi Mpfuni

I had the opportunity to work with Mbavhi Mpfuni through the contact centre and man was she great. She explained everything and answered all my questions, even those I asked twice. She has been such a darling to work with. She knew her product very well and gave me a few options without even asking. It very rare to get service like this in today day and age. I was pleasantly surprised. I asked her to call me back in a few (we decided on a time), as I had to speak to my husband first, before I can make the decision - She phoned me back on time as discussed. Now that is service. Mbavhi is an asset to the company, most definitely. Thank you for your outstanding service and being so helpful and friendly. It is highly appreciated. Many thanks Chaleen (Nthabiseng)

0
Replies (1)
Auto & General
Auto & General's reply05 Jun 2023, 12:17
Official
Good day Chaleen,

Thank you so much for sharing your customer service experience with us, we will be sure to share this with Mbavhi, 

Have a wonderful day!

Kind Regards

The Auto & General Team