Be Aware of Auto and General

Avoid having Auto and General as your insurance company. My wife was in a car accident not caused by her. We were instructed to have an assessment done by there Assessor. This person made no effort to even open the boot of the car to assess the damage. After seeing this we took the car to 2 independent panel beaters and found that the quote that was given was 2 to 3 times more that the original quote. We brought this under there attention. Arrangement was made to have the car re assessed by there preferred Assessor. The Quotation was way higher, and now there don't want to change the settlement amount to the second one they gave themselves. This is a ****, under quoting by there assessors, bullying us into taking the car only to there own panelbeaters. Be warned that they have only a few panelbeaters in there system, meaning that you have to travel great distances to have your car repaired. Its a waste of time trying to sort this out. Be aware of doing business with Auto and General. They are there only to take your permuims monthly, but when settling a claim, the force you to only us panelbeaters that give them 10% additional discount.