PG
Petrus G
1 reviews | Active since Jun 2012
21 Aug 2015, 15:04
Bad Service or No Service
Not happy with your service,Mini Cooper in accident on 18 Aug 2015 Car towed in same day. Car at Twin City VDBP. Waiting for Assessors to look at it Why wait 2 weeks for this can see my car at 28 Aug and then how long will i wait. Your Client service is poor. Passing the buck to the next person and all i hear is sorry there is other accidents before yours. Twin City reported that the Assessors was there today on 21 Aug for other cars not mine so what is this but bad service. How long to get my car?<br> <br> <br> <br> <br> <br> <br> <br>
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Auto & General's replyOfficial
21 Aug 2015, 16:04Hello viper3g,
We acknowledge receipt of your complaint.
We are so sorry about the frustration, as discussed with one of our Customer Relation Specialist, we understand the urgency of the matter and is treating is as such.
Please expect a call from our claims department this afternoon to discuss the way going forward.
Kind regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We are so sorry about the frustration, as discussed with one of our Customer Relation Specialist, we understand the urgency of the matter and is treating is as such.
Please expect a call from our claims department this afternoon to discuss the way going forward.
Kind regards,
The Auto & General Team.
Auto & General's reply21 Aug 2015, 16:04
Official
Hello viper3g,
We acknowledge receipt of your complaint.
We are so sorry about the frustration, as discussed with one of our Customer Relation Specialist, we understand the urgency of the matter and is treating is as such.
Please expect a call from our claims department this afternoon to discuss the way going forward.
Kind regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We are so sorry about the frustration, as discussed with one of our Customer Relation Specialist, we understand the urgency of the matter and is treating is as such.
Please expect a call from our claims department this afternoon to discuss the way going forward.
Kind regards,
The Auto & General Team.