Bad service, no feedback and disfunctional email addresses

I don't think you will find a worse insurer out there. My assessment went fast and impressive, until it was time to completely deliver. The consultant realised I didn't have rental cover, which I would never take an insurance without. Thats the reason I always request comprehensive cover. So the salesman removed it to be competitive. During the sales call the sales person had removed the two geysers in the house for the same reason, but fortunately I saw that and reslctified it. You don't want an insurance that is trying to find ways to not cover you fully, so find another insurer. The consultant (Shivon) told me she was going to listen to the call and contact me in 5 days. It has been a month and a half and I have since called and got hold of another consultant who told me she will send the message to Shivon, but two weeks later there is no call. It is dissapointing to say the list. Oh, as if it can get any worse, the recovery department's Victoria's email address is also full and all the documents she asked me to send her keeps bouncing back. So, we have an inefficient insurer, who removes items from the cover, doesn't give feedback and is difficult to communicate with. Tell me if thats the combination you want.