Bad service

I Have a leak at my house for over a month now. Call ofter call and no Plumber is coming out to fix the problem. Who will pay my water bill? Not me. I will send it to you as it is not my error but the bad insureance company I desided to use. I am at the point where I will have to get my own plumber and send the bill to you and also the bill to fix my cupoards and damaged wall. The damage is just getting wors because of this.