MM
Mondli M

1 reviews | Active since Jul 2019

18 Jul 2019, 17:15

Bad service ended up paying for damages, and they promised to pay me aback and i have not received money

Had a bad experience, car had an accident and they refused to pay

0
Replies (3)
Auto & General
Auto & General's reply18 Jul 2019, 17:18
Official
We acknowledge receipt of your complaint.
We will be in contact with you during office hours to discuss your concerns. 
Kind Regards, 
The Auto & General Team 
MM
Mondli M's update18 Jul 2019, 21:21
Reviewer Update
I had to use my savings fixing the car it strange when insurance and don't deliver.
Auto & General
Auto & General's reply19 Jul 2019, 10:14
Official
Update: 
As discussed with our Customer Relation Specialist, your dispute will be dealt with by our Internal Dispute Resolution Team who will conduct an investigation into all information obtained during the validation process of your claim and provide you with feedback on the outcome of their findings. 
Kind Regards, 
The Auto & General Team